Please note: Subject to the terms and conditions set forth herein, any use of this website and all legal disputes arising in connection therewith shall exclusively be governed by German law.
The automatically translated english version of the Terms and Conditions found below is provided for convenience only. Legally binding is the German version of the Terms and Conditions (Allgemeine Geschäftsbedingungen AGB) that can be found here.
Right of withdrawal
If you would like to exchange or return your purchase, you may do so within 14 days from the date you received your order. All returning items must remain unused and must be in original packaging. All items on sale cannot be returned.
You are no longer bound to your order, if you send back the products, in the original packaging, within two weeks after receiving. The cancelation must not be justified. The original packaged product can be returned (on our risk) with the cancelation in writing (an email beforehand is sufficent). For all orders from outside Germany, you will have to accept the costs of shipping. Custom-made products are excluded from cancelation. It is sufficent to send back the cancelation and original packaged product within the time limit to the following address:
Fax: +49 (0) 721-831422-73
Please do not send any not prepaid postage, we can not accept these due to organizational problems. The right of withdrawal is restricted when the product is used, used by the customer, washed or warn. If washed, warn or not original packaged products are sent back, you have to pay compensation for the value (§361a BGB).